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> Steam's refund policy used to be abysmal until Origin added no-hassle refunds

Didn't the refund policy come after they lost a court case in Australia [0]. Sure they could have made it country-specific but that would a) have been an incredibly bad look and b) promptet similar lawsuits in other countries with a semblance of consumer protection laws and c) probably doesn't actually lose tham that much money as it also means that people are less reluctant to purchase.

[0] https://variety.com/2018/gaming/news/valve-australia-fine-12...



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