On: Ask HN: How does TurboTax get away with dark patterns?

[dsjoerg]

"with little complaint from consumers" -- how do you know there isn't a great deal of complaint?

"I don’t understand why consumers are not more frustrated." -- they are extremely frustrated, why do you think they're not frustrated?

[cebert → dsjoerg]

I don’t see a consumer movement urging legislators to make reforms on this issue. I don’t see a great deal of resentment on social media. If we don’t collectively take action, this situation will never improve.

[kwertyoowiyop → cebert]

When was the last time someone in a televised “town hall” asked a candidate about simplifying tax filing? Honest question — I really can’t ever recall it.