The problem for a lot of the poor and middle class is their elected officials will not talk to them since they don't donate to them. Take Texas for example it is rare for the Texas Senators to actually talk to normal people anymore.
It's a hard problem. Texas has 27 million residents. And 2 Senators.
If they spent an hour a day talking to constituents and spent 15 minutes with each one, it would take 16,875 years to talk to each one, once.