That works for an odd item, but it would be a pain if that was the issue where you don't have alternative providers. Steam is one of the companies where issuing a chargeback is a risky move. Sometimes it even happens without your knowledge: https://www.reddit.com/r/Steam/comments/2inknm/help_steam_re...
Steam, Amazon, Uber, Google...would all be quite painful. Personally I believe this forms a sort of litmus test for me personally whether I consider a company "too big to not regulate". I can imagine some additional CFPB protections which would be useful for these mega-corps.
It's nothing like doing a chargeback to a local independent coffee-shop who double-charged you and refuses to refund the duplicate charge.
This is exactly my thought too. When I’m at the point where a chargeback is my only recourse, it’s a “burn the bridge” moment. The company has made it clear it’s intention to fuck me. I am totally fine with no longer doing business with that company. You can’t fire me because I quit!
At the e-retailer I worked for, yes. If you did a chargeback you got your money back but we blacklisted you. I send several emails to that effect: "We told you to engage with CS & not just do a chargeback". Its a shame because we did good CS but people get used to being fucked about by other retailers and go straight to chargeback, plus we do get return fraud too.
