Unfortunately, it's accurate. Theft is what I'd call the racket that is management companies in London.
In my case, with a London apartment, it's an "Administrative Fee", £150 to replace your lost fob.
Then for my costs as an individual, it was not only that fee, but also new locks for external door(s) and mail box, another administrative fee for the communal meter cabinet/room key, new Kensington lock and a car key/fob when my wife's keys were "lost in a known location yet never again found".
That is to say, "losing" those keys is a £300-500 affair.
In my case, with a London apartment, it's an "Administrative Fee", £150 to replace your lost fob.
Then for my costs as an individual, it was not only that fee, but also new locks for external door(s) and mail box, another administrative fee for the communal meter cabinet/room key, new Kensington lock and a car key/fob when my wife's keys were "lost in a known location yet never again found".
That is to say, "losing" those keys is a £300-500 affair.