It seems like the beginning of the end was the EDS integration. My guess is that the "Global IT Services" group is behind this "new" strategy (which is the same strategy IBM Global Services implemented more than a decade ago to great success). These companies consume their own young, and watching them hack themselves to pieces is not pretty.
Yup. The EDS integration was a mess. I've spoken to several HP employees about this. Just the mindless switching of e-mails and corporate structure was enough to get them disgruntled.