Yeah, I was also frustrated. Tesla always been in the top. And boom, suddenly it stoped been there. I don't believe in reincarnation.
All my peers who owns tesla are the most happy customers every, including me. For 2 years owning Model Y I asked for service twice. Once i damaged the car, they came to my backyard, I found it super convenient.
Second time I request a retrofit a speaker from a newer models and hardware + work cost me $100 usd. Engineers did all the job at my home while i was working. I only clicked from the App open the car . Oh well, consumer report doesn't count this things that makes consumers happy.
Consumer reports also doesn't count that after two years of ownership i received tons of new features and my car still feels fresh. I can put here a huge list. Since I bought the car :
- my range improved
- winter regenerative brakes improved
- automatic blindspot cameras after turn
- improved climate control, especially automatic seat heat
- more music/video sources
- dramatically improved autopilot
- view cameras from phone
- updated for free hardware for temperature measurements during one of the
unrelated visits
- improved charging time ( faster)
- charging network doubled
- automatically synced profiles to my second tesla
- better charging scheduling, that works well with my local electricity provider incentives, saved me ~600 usd already
- far better navigation included way points
- better security when backing up ( sound)
- improved auto wipers, that become 100% reliable( more a fix)
- i don't include tons of fun stuff like games, easter eggs etc...
This are only improvements that are useful to me. The actual list is waay bigger.
Oh well... someone paid this journalists to portrait it in a bad way. But that basically shows how vulnerable is the system. You pay 10-20 journalists and boom, you got your marketshare of people who trust to some bs like consumer reports.
Second time I request a retrofit a speaker from a newer models and hardware + work cost me $100 usd. Engineers did all the job at my home while i was working. I only clicked from the App open the car . Oh well, consumer report doesn't count this things that makes consumers happy.
Consumer reports also doesn't count that after two years of ownership i received tons of new features and my car still feels fresh. I can put here a huge list. Since I bought the car :
- my range improved
- winter regenerative brakes improved
- automatic blindspot cameras after turn
- improved climate control, especially automatic seat heat
- more music/video sources
- dramatically improved autopilot
- view cameras from phone
- updated for free hardware for temperature measurements during one of the unrelated visits
- improved charging time ( faster)
- charging network doubled
- automatically synced profiles to my second tesla
- better charging scheduling, that works well with my local electricity provider incentives, saved me ~600 usd already
- far better navigation included way points
- better security when backing up ( sound)
- improved auto wipers, that become 100% reliable( more a fix)
- i don't include tons of fun stuff like games, easter eggs etc...
This are only improvements that are useful to me. The actual list is waay bigger.
Oh well... someone paid this journalists to portrait it in a bad way. But that basically shows how vulnerable is the system. You pay 10-20 journalists and boom, you got your marketshare of people who trust to some bs like consumer reports.