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It's probably not, but how many people are willing to go to court? Something similar happened to me in Germany in 2020. I consulted a lawyer and gave up. Going to court for someone with my personality is a very harmful process, and there is still no assurance I'd win.



Yes, that's the problem.

I think there should be a law organizing how big companies need to deal with high value (to the user) customer accounts.

Unilaterally taking away hundreds of euros, irreplacable memories, etc., then putting the burden on individual users to sue, seems very lopsided.




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