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degraded covers everything from 1 in 100,000 requests is slow through to "the data centres all simultaneously caught fire".

It's weasel words in their purest form.

Right up there with "We apologise for any inconveniences you may have experienced".

If you are apologising it's because you know you inconvenienced someone.

I'd genuinely have more respect if instead they just said "We fucked up, we'll do better".

It's at least honest.




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