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> missing the critical water cooler/hallway/impromptu meetings

Maybe that's the crux of it. I've never worked in an environment where things like that amounted to much. If one of those meetings started to become important, it would always end up with "let's find a meeting room and include Charlie and Susan and get this hashed out."

I'd go so far as to say that if that's the way a team is primarily communicating, there is something structurally wrong.




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