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Nope, you GTFO (re: Apple Feedback) (aplus.rs)
1 point by makecheck on Oct 20, 2021 | hide | past | favorite | 1 comment



You can feel free to do that, but as an Apple dev, if I get assigned a radar, I'll do my absolute best to fix it. If I hear about some problem online, I'll expect "someone" to look into it, but that someone is unlikely to be me - you know, until they assign me a radar for it.

It doesn't sound like you've had a great experience with radar, but it remains the single best route to having something you don't like happening, stop happening.

I don't think the system is perfect, I don't think the company is perfect, I'm sure as hell not perfect, but it's difficult to fix anything until you know about it, and there's some context ("it crashed" is a surprisingly common public radar, FWIW).

Here's one truth I know: In any system as complex as an OS, used by literally millions of people, there are never going to be sufficient QA personnel to find every corner-case. QA usually find the obvious ones (and some of the not-so-obvious ones) but simple maths show that if even 0.001% of users have a problem on an application/OS used by 100,000,000[1] then that's 1000 people (reasonably) complaining about something. When that figure reaches 1,000,000,000 [2] it only needs to affect 0.0001% of users for there to be sufficient complaints that news coverage will definitely pick it up.

Could Apple do more ? Sure they could. Every company could always do more, in every respect. Do you want your bug fixed in a timely manner ? File a radar [3]

[1] https://www.theverge.com/2017/4/4/15176766/apple-microsoft-w...

[2] https://backlinko.com/iphone-users

[3] https://feedbackassistant.apple.com/




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