I’m just not sure what to think about practices surrounding these chargebacks any more. When I was working at a company where they were a thing, I don’t think we ever lost one. Does the whole thing just depend on who you are friends with? Or does anyone actually look at the proof you send?
The banks in your country sound much more reasonable and fair.
I'm in Australia and our 4 banks are way too powerful, and some of the worlds most profitable on a percentage basis, with nearly the highest paid executives globally.
In the decade since I deleted that site in despair, there have been several royal commissions /
public inquiries into the shocking unfair and outright illegal actions all the 4 banks systematically entrenched, including forging customer signatures, ripping off customers at every opportunity, including siphoning customers money when the bank knew they had died, facilitating money laundering of cash earned from drugs on vast scales, influencing our captured politicians to roll back recently-legislated consumer protection laws the previous govt enacted, to absolve them from any culpability whatsoever by writing larger "liar loans" they knew people would struggle to live with, and these are which still going strongly (approx 1 in 3 recently admitting to this in a follow-up survey).
The AUD$35 per chargeback was an easy profit centre for them a decade ago, and no way would they ever take my side when it was free money for them.
I had a USD bank with them for the ecommerce dropship account. Our average order was around USD$51 with a little over 10% gross profit.
I was the only one losing out. The bank, my dropship supplier, and the card fraudsters all got paid and received their goods.
