On: Root cause of failure, root cause of success

[teddyh]

Technically, there is no actual root cause, as you suspect. But what we are really looking for is something actionable – some “root” cause which we can affect in order to avoid getting the same problem in the future.

[di4na → teddyh]

*in order to feel like we did something so we do not have to keep thinking about "will it happen again" every night when going to sleep.

Remark that this does not mean we made it happen less. Just that we soothed the part of our brain that was scared.

[rramadass → teddyh]

>we are really looking for is something actionable

Great viewpoint!