I went through the process out of curiosity, and I got to a page asking me to enter my bank account information. Huge, huge red flag for someone who doesn't know you from a hole in the wall. Why would I give you my bank account information at this point? Am I already approved? Is this a loan? What happens? When is my first payment?
All of these went through my head before I tried to find a way to cancel my account (couldn't).
I like this idea, but there is simply not enough information about what you're going to do with my financial life. How exactly are you going to help me?
Thanks for the advice! we'll definitely add more guidance here. Basically when you reach that step we don't do anything with your information until we've reached out to you and confirmed the plan details and walked you through what the product is. Very valid points about lack of education throughout the registration process.
Gotcha. Also, the minimum payment that I was able to select was about $200 more than my current credit card minimum payments. I also was able to select a "how much I can pay" number that wasn't allowed:
"The payment plan and terms selected are not compatible"
That's what I get after I click "Choose this plan and start". It took me a few times to figure out why I got that error. I had to fiddle with the monthly payment to get it above a number that was "compatible".
All of these went through my head before I tried to find a way to cancel my account (couldn't).
I like this idea, but there is simply not enough information about what you're going to do with my financial life. How exactly are you going to help me?