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Just done a phone activation to verify, and it's automated, plain simple, and it's done painlessly. Office 2010 Home and Student (on Windows 7, which I think is irrelevant here). So unless there's a phased deactivation happening, then I'm scratching my head to be honest, especially that weird editions of Windows XP is still available for telephone activation.



Also in Germany? I wonder if there's something weird with Office 2010 and Germany.

Perhaps there's something broken in certain Office activations, and given the activation software is over decade old Microsoft support just doesn't care to deal with it. They just tell the customers that activation isn't possible, because they no longer have the tools or infrastructure to fix what ever is misbehaving.


Should have added here, nope, in Asia. I'll edit my comment. And yes, this is from the official toll-free one listed on the https://www.microsoft.com/en-us/licensing/existing-customer/..., not in some seven seas or something like that.


I just tried it and was able to activate my copy of Office 2010 just fine online automatically during install in North America. Although I have an academic edition I bought when I started university.


Okay, so at least that covers America and Asia. So something weird is happening with Office 2010 and Germany (or possibly Continental Europe or even EMEA)


Proper consumer rights perhaps? I wouldn't be surprised if non-EMEA consumers are abused by MS




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