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I have the Unifi Doorbell, and I like it a lot. My use case is mainly for 24/7 recording and less so for interactive communication with people at the door, so take my preference with a grain of salt. Heck, I have never even used the two-way communication function since buying the doorbell earlier this year.

While I generally like the Unifi Protect walled garden (because of usability compared to other non-cloud options), it's not all sunshine and rainbows either.

If your doorbell rings and you launch the app, you're going to be waiting several seconds for the app to reinitialize, etc. By the time you answer, a significant amount of time will have passed. There's also latency between the two-way comms.

In my particular case, the tradeoffs of going with the Protect walled garden were worth it. The cameras are decent (yes, you can get cheaper and better), it is super easy to set up, and I didn't need to train my wife on how to use the mobile app at all.

If you're not into walled gardens, however, the Unifi Protect ecosystem probably isn't for you. As most surveillance cam peeps online will tell you, you can do a lot better for less money.



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