> The support offering will include Blender LTS releases
> across Linux distributions, Microsoft Windows, and macOS.
> Canonical’s engineers will engage directly with customers
> to provide comprehensive technical support to users by
> understanding, diagnosing and resolving issues as swiftly
> as possible. Canonical will manage the entire support
> process including integration with Blender’s support
> infrastructure.
It reads to me mostly like customer support, but if their contract specifically says they'll provide "long term security maintenance" as stated in the article, then I guess they'll have to engage directly by providing the security patches? At least if the blender team themselves don't have the time/inclination to do so, Canonical wouldn't really have much of a choice.
> The support offering will include Blender LTS releases > across Linux distributions, Microsoft Windows, and macOS. > Canonical’s engineers will engage directly with customers > to provide comprehensive technical support to users by > understanding, diagnosing and resolving issues as swiftly > as possible. Canonical will manage the entire support > process including integration with Blender’s support > infrastructure.
It reads to me mostly like customer support, but if their contract specifically says they'll provide "long term security maintenance" as stated in the article, then I guess they'll have to engage directly by providing the security patches? At least if the blender team themselves don't have the time/inclination to do so, Canonical wouldn't really have much of a choice.
[0]: https://ubuntu.com/blog/blender-support-from-canonical