Am I the only one who finds some slight irony in this document being a PDF rather than an standards-based HTML document?
None the less, I agree with the author -- and it's how we try to design at OpenDNS these days. Too much time wasted to make it look the same everywhere; it just needs to look good everywhere.
> Am I the only one who finds some slight irony in this document being a PDF rather than an standards-based HTML document?
That would be my fault. Sorry! The original was a blog post that I linked in my other comment but I came across this PDF first and thought HNers would like it. Also, I'm pretty sure it is meant to be printed out like an informational booklet and handed to new clients along with brochures, portfolio, and business cards.
None the less, I agree with the author -- and it's how we try to design at OpenDNS these days. Too much time wasted to make it look the same everywhere; it just needs to look good everywhere.