We (a start-up) currently use Jira, but we have an opportunity to reevaluate our tools. We find Jira very clunky and hard to use, although it's very flexible (though extremely hard to configure).
We have tried out Linear a bit, and liked it a lot. What are some other popular alternatives which are fairly flexible, and good for software development?
Ideally, we want a tool we can use long-term, is easy and pleasant to use, and is flexible enough for the requirements of a software team.
For me the most flexible and useful tools are Kanbanize[0] and Kaiten[1].
Both companies are engaged in furthering the Kanban method which also means they care about having a lot of features for displaying cards, limiting work in progress, defining workflows and have solutions for working together on bigger workflows with several teams.
I use both professionally.
A lot of other solutions have assumptions built in which really limit flexibility. One example in Jira is the coupling between workflow status and columns on boards.
[0] https://kanbanize.com
[1] https://kaiten.io