I can't find it at the moment, but I remember reading somewhere that Franz's support team goes way above and beyond what other vendors are willing to do. Supposedly, their developers work very closely with you, if necessary, in order to get the most out of the product. To the point of helping you write code in your own app. It's not so bad having a team of experts at your disposal when you're trying to scale your startup app that suddenly became popular overnight. I think the licensing terms are negotiated on a case by case basis too so the royalties thing may not be set in stone.
It's certainly understandable why people would be turned off by their license, but it's not necessarily a bad deal. It also says a lot that Franz has been in business as long as they have with this type of license. The customers who have signed on must be getting something worthwhile out of it.
It's certainly understandable why people would be turned off by their license, but it's not necessarily a bad deal. It also says a lot that Franz has been in business as long as they have with this type of license. The customers who have signed on must be getting something worthwhile out of it.