> One would think that having Amazon’s customer ethos and resources would give muscle to create a delightful user experience. Disappointingly, it’s remained an elusive dream.
Take this with a big grain of salt because my memory is terrible, but I thought I remember reading an article a while back from someone who was either working on Goodreads when it sold or at Amazon right after they bought it and they said the code for Goodreads is just terrible to work in and any change you make causes a ton of bugs. They basically added enough features to make it fit into the Amazon ecosystem and after that it's not worth the time or effort to improve it.
Take this with a big grain of salt because my memory is terrible, but I thought I remember reading an article a while back from someone who was either working on Goodreads when it sold or at Amazon right after they bought it and they said the code for Goodreads is just terrible to work in and any change you make causes a ton of bugs. They basically added enough features to make it fit into the Amazon ecosystem and after that it's not worth the time or effort to improve it.