The first thing that comes to mind is uTest (http://www.utest.com/). It does the similar type of crowdsourcing, but the quality of the testers we experienced were pretty horrible (with a few exceptions).
The guaranteed video of the testing process is an interesting idea - it's a lot slower to review video testing on the developer's side, but having video really would have helped clear up some of the issues that were reported to us.
The main problems we had with uTest were 1) the inconsistent tester quality and 2) the horrible test cycle management interface. It seems you could easily beat #1, and #2 is just some coding away.
Ydant: I'm with uTest. Thx for the feedback, but we're sorry you had a poor experience with us. :( Any chance we could talk offline to learn more?
We DO offer video of the testing process as well as screen shots.
How long ago you used our service (assuming it was functional testing?).
We overwhelmingly receive recurring, positive feedback from our customers (Google, Facebook, Groupon, + startups & independent developers), so a short convo with you would be helpful for us to improve our service.
btw: In March we launched uTest Express, which has test cycles priced as low as $249/ea. It's specifically priced for startups such as Y Combinator co's...
Hope this info was helpful- Erica Smith 508-480-9999 x306
There a few companies in this space, specially regarding usability testing. However we are focused on Android, everyone who has develop for android knows the pain of device testing and how easily a perfectly working app on your phone can easily crash on any other device. The people who complain about IE and browser testing have no idea what android developers go through.
The video shows someone testing the user experience but what about a structured functionality test amongst a set of devices. If I were using the service I would like to provide a checklist and see you go through that checklist on a set of devices and OS versions that I would provide.
This looks really nice. I don't really care about the videos, in fact, but just knowing if a complex NDK app (VLC, for me) runs on different devices (and Android version) would just be great too.
Totally agree with what base said. The hindrance in developing for all phones is the OS. Some ATT/T-Mobile phones are not allowed to upgrade to 2.2, heck sometimes not even 1.6+.
I ran into that problem with an app I launched last year. Doh!