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I seem to remember a similar using LISP story - not tricking people but they gave sales team / admin lisp tools because they did not have time to code the "proper ones" - and the employees (women) rebelled when people tried to take them away. I want to say it was ... wrote much of netscape then ran a nightclub ... memory like a sieve I have.



Rather than JWZ, you may be thinking of the Mailman system for customer service at Amazon in the early days, as recounted by Steve Yegge [1]

[1] https://sites.google.com/site/steveyegge2/tour-de-babel




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