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If you want business support from Apple, don't use the consumer channels. http://www.apple.com/uk/retail/jointventure/ is the way in.

(As for the much-mentioned half-day of revenue, the store's also open on weekends)



Thanks for the link; I'll add that to the post.

Have you tried getting a genius bar appointment at the weekend in London? It's not easy. Also, it's still work if you're self employed, and your time has a value.




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