Yeah reviews are a shitshow almost no matter what.
It's human nature to be predisposed to leave reviews when you have a bad experience.
Then you have those f'ing weirdos who leave reviews like "Burger was really good and all but the food I had at the French Laundry was way better! 2/5 stars!" at a local pub or something.
And then if the owner gets caught up in some shit that hits the news the reviews get brigaded by trolls who don't even live in a 500 mile radius or have any intention of ever going.
If you're truly interested in finding a good place to eat or get your oil changed or whatever there are far better methods than Yelp or google reviews.
It's human nature to be predisposed to leave reviews when you have a bad experience.
Then you have those f'ing weirdos who leave reviews like "Burger was really good and all but the food I had at the French Laundry was way better! 2/5 stars!" at a local pub or something.
And then if the owner gets caught up in some shit that hits the news the reviews get brigaded by trolls who don't even live in a 500 mile radius or have any intention of ever going.
If you're truly interested in finding a good place to eat or get your oil changed or whatever there are far better methods than Yelp or google reviews.