The overall UX of Gmail as of 2021 is a mixed bag, and this is somewhat generously speaking. I mostly rely on search to find emails, as tags get hidden, the "Important" mailbox overwhelms messages the AI didn't deem "important" and the spam filter has never been worse. I was expecting a review of... the quirks of the Gmail UI.
The overall UX of Gmail as of 2021 is a mixed bag, and this is somewhat generously speaking. I mostly rely on search to find emails, as tags get hidden, the "Important" mailbox overwhelms messages the AI didn't deem "important" and the spam filter has never been worse. I was expecting a review of... the quirks of the Gmail UI.