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Six months after I bought a home, I started receiving the weekend NYT. I called them to inquire about it and they said unless I could verify the name on the account, they couldn’t talk to me. I guessed the name of the previous owner, and that was correct. I explained I was the new owner, that I read the NYT online (usually the night before the print edition comes out, since I’m in California), and that I would just end up recycling all the papers.

The rep understood but said she couldn’t cancel the account without verifying my identity. I reiterated that I was not the account holder but I literally own the home where it was being delivered. The rep wouldn’t cancel the account. Eventually he suggested putting it on a vacation hold (maximum 6 months) and then repeating the process every time it started coming again.




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