A lot of this post is (good!) tactical advice. I strongly agree with the comment on emotional self-control. IMO this is one of the top ways that managers fail or struggle, especially as their teams grow or if times are hard.
I've thought about this a lot and wrote some more strategic thoughts on this topic of management soft skills here. It's written more from the perspective of hiring managers, but hopefully some of the content transfers: https://staysaasy.com/product/2020/09/06/soft-skills-for-man...
I've thought about this a lot and wrote some more strategic thoughts on this topic of management soft skills here. It's written more from the perspective of hiring managers, but hopefully some of the content transfers: https://staysaasy.com/product/2020/09/06/soft-skills-for-man...