No problem! And agreed, the advice on “alert on symptoms users actually experience, and only on things a human actually has to deal with” is great advice. Alerts that don’t fit this should be quickly tweaked or disabled, to avoid alert fatigue.
“Something went wrong, but at acceptable levels/without much user impact” belongs in dashboards, not alerts. Worth being able to monitor, but alerts are for urgency, and that’s not urgent.
“Something went wrong, but at acceptable levels/without much user impact” belongs in dashboards, not alerts. Worth being able to monitor, but alerts are for urgency, and that’s not urgent.