Yes, and in the process of that discovery it turns out the "process" is 100 different processes for 100 different people. One person performs data entry by faxing a handwritten list of excel data. One person just tells the current DBA what to put into the DB. One person uses a homegrown webapp that some intern built to automate some of their process.
"This is asinine!" you say. "Just make sure you dont break our existing workflow" they reply.
"This is asinine!" you say. "Just make sure you dont break our existing workflow" they reply.