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That is part of the customer experience. If Google / Apple really wanted to, they could give more than one dimenion to score on. For example, a five star rating for app quality, fun, and customer service.

That they don't shouldn't preclude customers from rating the entire experience.



Yeap I think that is the feature I would like. I still think it’s fine they rate the whole thing by the way, just sad for me!




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