They’re rolling out a revolutionary new technology that people aren’t used to or don’t trust yet. Phoenix provides that easy testing ground in terms of good roads and great weather year round. Last thing Waymo wants is to tackle too many things at once and cause a disaster. Remember how a single death effectively ended Uber’s self driving efforts?
They’re also offering a commercial service. Which means figuring out operations, customer service, emergency protocols, working with local administration and so on. They’ve said a larger goal in Phoenix is to figure out how to perform and scale operations. The local regulations there are much more favorable. Until recently, Phoenix was one of the only (probably only) places where you could operate a robotaxi program and charge for it. California just recently approved it, so SF is where they’ll likely go next as they are already setting up everything there.
Ultimately, mapping is the not the constraint for them to go to new places. It’s the operations and regulations that they need to figure out every time.
They've been running Waymo One in Phoenix for more than 2 years already, and driving in Phoenix for about 5 years. It just seems to be taking a bit more time than I would expect, but I suppose it could be that they're trying to get it to the point where it can be extremely efficient to scale.
They’re also offering a commercial service. Which means figuring out operations, customer service, emergency protocols, working with local administration and so on. They’ve said a larger goal in Phoenix is to figure out how to perform and scale operations. The local regulations there are much more favorable. Until recently, Phoenix was one of the only (probably only) places where you could operate a robotaxi program and charge for it. California just recently approved it, so SF is where they’ll likely go next as they are already setting up everything there.
Ultimately, mapping is the not the constraint for them to go to new places. It’s the operations and regulations that they need to figure out every time.