I want to engage with my users and explain things. But look at this conversation, it is going to take me hours to walk through the whole thing with you, and I am luckily a policy/forum history wonk.
I thrive on figuring this stuff out.
Doing this for ALL users who are angry or disagree with our moderation? Goddamn man, this is a volunteer role, and we are already tired from dealing with even worse users.
While you may respect your users as community members, on moderation your knowledge and peoples assumptions diverge far too much. Which means you stop taking them seriously.
It sucks, it creates a wall between users and mods, and a sense of working with lords and ladies. Most mods don’t want it, but its fated to happen.
I honestly urge everyone who is unhappy with moderation to try it out themselves. I think there is no faster way for people to start working on this problem than having their own experience to drive new solutions.
Perhaps the underlying system is flawed in some fundamental 'unfixable' way. Maybe there's a better way.
I agree. This is volunteer work. And despite the bad apples there's quite a few good mods out there! I just wonder about the ways in which Reddit motivates its moderators. It certainly isn't positive.
As I said I don't believe in the wisdom of crowds. I think we become a herd easily and forget the crowd.
I think the entire system of upvoting/liking is flawed. It encourages our worst behavior. At least the way PG and friends have designed it.
It only works for tight use cases like HN. It doesn't work for Reddit IMHO. It's too big. It's become a herd.
We are not witnessing the wisdom of Crowds. We are witnessing the chaos of herds.
I want to engage with my users and explain things. But look at this conversation, it is going to take me hours to walk through the whole thing with you, and I am luckily a policy/forum history wonk.
I thrive on figuring this stuff out.
Doing this for ALL users who are angry or disagree with our moderation? Goddamn man, this is a volunteer role, and we are already tired from dealing with even worse users.
While you may respect your users as community members, on moderation your knowledge and peoples assumptions diverge far too much. Which means you stop taking them seriously.
It sucks, it creates a wall between users and mods, and a sense of working with lords and ladies. Most mods don’t want it, but its fated to happen.
I honestly urge everyone who is unhappy with moderation to try it out themselves. I think there is no faster way for people to start working on this problem than having their own experience to drive new solutions.