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On a related note: The Bank Of America ATMs are really, really great. Their ATMs and their online bill pay service are some great banking tech. They're the only reason I'm a BoA customer for my checking and cashflow accounts.

With their BillPay service, I can have BoA download e-bills from, say, credit card companies or utilities, and pay the amount of the bill on its due date. I never have to worry about it. I can set rules like "Pay my electric bill its full amount on its due date unless it's over $200" so I'm protected from crazy billing errors draining my account.

This guy was just a dumbass.



With their BillPay service, I can have BoA download e-bills from, say, credit card companies or utilities, and pay the amount of the bill on its due date. I never have to worry about it.

Really? I can't even figure out how to tell Bank of America to auto-pay my Bank of America credit card every month.


Yeah, first you have to go underneath the "Billpay" tab and add a "Pay To" account. After you do that, you'll get a little icon that displays if that account is eligible for E-Bills.

Once you request E-bills, you can setup an E-Bill Initiated Payment Plan.


Unless you're in Washington state like me. Then only about half of their total functionality works due to the antiquated system they still have in place.


I am one of these purgatory accounts in WA too. It's amazing to me, because their acquisition of Seafirst occured over 25 years ago. You'd think they could have sorted out the IT merger issues since then :P


And yet they still use the Windows "ding" for everything, because of course there's no budget for sound design in an ATM project.

I hear those weirdly-out-of-place Windows sounds everywhere. It grates on me the same way Comic Sans grates on those who appreciate type.

Someone who does sound design could pick up this banner and impress everyone with set of free UI sounds that are classic and usable.


That is because those ATM's are running on top of embedded Windows. Mostly Embedded Windows XP.


Ha! The New Jersey Transit ticket kiosks at 8th street station in Philly make the same Windows ding noise. It sounds like a program is stuck on an error, and it's like a dog whistle to me.

That said, about your comment "Someone who does sound design could pick up this banner and impress everyone with set of free UI sounds that are classic and usable." -- I'm betting that's exactly what MS was trying to do. They commissioned Brian Eno to do the Windows 95 startup sound, and brought on Robert Fripp for Vista's startup sound (along with Tucker Martine and Steve Ball). Mind you, I'm not sure who's responsible for the various system sounds.

It's very easy to say "make classic, usable, impressive UI sounds" but incredibly difficult to actually do that.


Good point. I suppose the ubiquity of the sounds themselves helps to make them disconcerting.

Then again, maybe using Windows isn't a terribly positive association for some to have either.


Not only is it annoying but it broadcasts "You are using a Windows machine". Which to be also broadcasts "This machine is completely untrustworthy for financial purposes."

Oh, and a lot of them are Diebolds...


Which to be also broadcasts "This machine is completely untrustworthy for financial purposes."

Does it? I've never heard of anyone defrauding a BofA ATM except this guy. And this guy got caught.


Wow that is really some amateurish shilling. Almost all the major banks (e.g., Chase) offer the same bill paying functionality.


Says the guy who created an account 40 days ago?

I've got bank accounts a 4 other institutions: 2 credit unions (USAA and Alliant), and 2 regional banks (SunTrust and PNC).

None of them offer e-bill initiated payments.

I modded you down simply because I don't understand your tone.


I don't get his tone either, but do you know about USAA Web BillPay?




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