Dropbox has not evolved over the last ten years. They’ve bolted on features, but as an admin the service is horrible to manage.
Case in point, the admin console is not user friendly. It’s so bad I can’t search for a file in someone’s personal shared folder. I have to rely on the APIs or a third party like BetterCloud to find what I need. When I talked to Dropbox about renewal for my company, we could pay an additional $20k-$30k to get a limited version of BetterCloud to get the admin features I want.
I’m also bitter because I interviewed there in their early days and they used my experience to get answers to problems they were facing on their team. My interview was free support for them and I knew afterwards the path they walked me down was intentional to get ideas on what problems they had.
Case in point, the admin console is not user friendly. It’s so bad I can’t search for a file in someone’s personal shared folder. I have to rely on the APIs or a third party like BetterCloud to find what I need. When I talked to Dropbox about renewal for my company, we could pay an additional $20k-$30k to get a limited version of BetterCloud to get the admin features I want.
I’m also bitter because I interviewed there in their early days and they used my experience to get answers to problems they were facing on their team. My interview was free support for them and I knew afterwards the path they walked me down was intentional to get ideas on what problems they had.