Yeah I think you nailed it there actually. That's exactly their modus operandi.
What's even worse is they have managed to abstract most of the support away in this cycle. You can't get enterprise support now because they gutted that entirely. You can't get them to do anything on github because they keep moving all the projects around and erasing them all or auto closing the tickets and no one on first line support knows anything now other than how to reset a Microsoft account password.
> Yeah I think you nailed it there actually. That's exactly their modus operandi.
They're following the "rules" from "The Cathedral and the Bazaar", remember. Specifically, the "Release early and often" bit, for the purposes of this conversation. Microsoft are considered "good open source citizens" because of the changes they've made to follow the written non-rules as well as the the unwritten rules.
If you're going to fault Microsoft for following the rules, fault EVERYONE ELSE that does it as well.
I want people to realize that they crap on Microsoft hard for things that they gladly accept from other developers or other companies. The double standards in the IT community are absolutely insane.
I think Microsoft gets more shit exactly because people expect more of them. They are the giants. they aren't a scrappy startup that needs to release or go bankrupt.
Microsoft are seen as the safe choice, so their stuff has to "just work".
That's obviously a bad place for innovation within Microsoft, but i don't really think anyone cares about the future of Microsoft.
People having high expectations of Microsoft is not Microsoft's problem. Microsoft are human beings just like the rest of you, and just like any large company, organizational inefficiency handicaps skilled developers a great deal.
Base your expectations on reality, and you'll have a much better time.
It’s worth noting that people do crap on google for doing this style of stuff constantly. It has basically nothing to do with the release early part, and everything to do with how things are deal with after that early feature light release. The entire point of “release early” is to be able to communicate with users about what direction the project should go. If you don’t keep iterating and working with user feedback (as at least google often doesn’t), then that’s why people complain.
What's even worse is they have managed to abstract most of the support away in this cycle. You can't get enterprise support now because they gutted that entirely. You can't get them to do anything on github because they keep moving all the projects around and erasing them all or auto closing the tickets and no one on first line support knows anything now other than how to reset a Microsoft account password.