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When I used to work for an MSP, we would sell Dell servers to rural banking groups.

We supported disaster recovery and high availability deployments.

Any failed component, Dell would send us a replacement in less than 24 hours.



24? I guess it's that long because it is rural? We use Dell servers and I sleep a bit better having seen their 4hr support replace a motherboard with a bad lifecycle controller within 2 hours of the initial call.

Try calling Amazon and getting that kind of response for your problems.


Yeah, my closest Target store and major airport is over 2 hours away.

But, yeah, that is worse-case scenario.




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