"There's no excuse for launching a device with an OS three years and three versions out of date." Really? Why not? I mean if you only launch for the newest OS version, you cut out a lot of devices which were not or cannot be upgraded. Maybe in the US this is not a problem, but in Europe I wouldnt be surprised if this were actually a larger than 50% market share you cut out.
You have misunderstood. The hardware device that was misbehaving had not yet been released to the public, yet it was running an ancient and out-of-date OS build. That's what I'm saying is idiotic.
Netflix can and should support their software on as old of OS releases as makes sense for them, but a hardware vendor introducing a new device to market on an outdated OS is inexcusable. Android 5.x received its final update in early 2015, over two full years before this mystery TV box was to be released. There is no good reason it couldn't have been on Android 7 or 8.
