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> actively seek out information that confirms their feelings and biases while blocking out other voice

That sounds about right from what I've seen on social media.

Apart from that it also seems that that is what the social media companies WANT to happen. They want to rile-up people to get them more engaged. The more engaged they are the more time they will spend on social media which causes other people to spend more time on social media and more adds they will consume.




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