> I work in telecom, and complaints to the Public Utilities Commission are treated seriously within my company (and in the wider industry AFAIK). We really do not want customers to file any. When a customer mentions the PUC at all, we take them seriously enough to get some more eyes on their problem.
The consumer protection reporters for the new channel hanging around the headquarters also tend to grab a lot of attention in my experience. Happened once or twice that I remember where it was drop everything and solve the problem before the report goes out.
The consumer protection reporters for the new channel hanging around the headquarters also tend to grab a lot of attention in my experience. Happened once or twice that I remember where it was drop everything and solve the problem before the report goes out.