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Your CAPTCHA accessibility leaves much to be desired. You require screen reader users to register an account to create a magic cookie that itself requires Safari users to disable security protections in their browser in order to use -- and then it doesn't actually work.

Please do better. You're blocking off a non-trivial amount of the Internet to blind users. You will eventually be sued for this.




We actually spend quite a lot of time on this, and regularly work with blind users to test and improve these flows.

Most vision-impaired users have no issue in our testing, and it is a much more accessible option than audio challenges, which discriminate against those with auditory processing impairments.

(disclosure: work there.)


Your cookie approach requires:

> If you are using the very latest version of Safari on either the recently released OS X 10.15 or iOS 13.4, Apple has just changed the behavior of Safari related to third-party cookies, blocking all of them by default. We are implementing a solution, but in the meantime please visit Safari Preferences, Privacy section, and uncheck "Website tracking: Prevent cross-site tracking" to enable the accessibility cookie to function as expected. [0]

[0]: https://www.hcaptcha.com/accessibility

So while you're patting yourself on the back for not "being like Google", your accessibility workaround exposes blind users to third party trackers like Google.


Using any kind of privacy/adblock extension that supports domain-level whitelisting (e.g. uBlock Origin) works fine, and this is what we suggest in the accessibility FAQ. Apple didn't build fine-grained controls into their browser before making this recent change, unfortunately.

That said, we're working with the browser makers on native support for our next gen privacy-preserving approach to this via Privacy Pass.


> uncheck "Website tracking: Prevent cross-site tracking"

Holy moley! Yeah, that's a deal-breaker. I agree that this is entirely unacceptable.




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