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Not unless you are a large vendor with high quantities, in which case they’d be happy to support your project.

Have to chuckle at this one. I worked for a large company that actually got support from Broadcom for a newer part family (StrataGX). The support was dismal. You'd ask an FAE questions, they'd shrug, if you pressed hard enough (and got your executive team in the loop) you'd get an "answer" from the factory which was usually a pile of badly commented Verilog excerpts under NDA. Thanks but no thanks.

Oh and that one time we did get sample code it was a dump of someone's development directory, including project files for another company (you're probably have one of their machines in your office right now). That was fun.



I have the same bad experience with Broadcom's technical support. I worked on a project based around StrataXGS Tomahawk and some other chip I can't remember right now. One of those chipsets would randomly lock itself and stop switching traffic somewhere about 5-6 minutes after rebooting. It took us ONE WHOLE FREAKING YEAR of debugging on our side and nagging them to make them figure out that they forgot to tell us that some specific PCI-E clock settings must be set in THEIR OWN DRIVER. It was paid support. Imagine the horrors of dev team whose product gets delayed one year and now imagine their faces after Broadcom provided the solution.

Also, their requests to plug in "logic analyzer" on the PCI-E bus between host CPU and their chipset in finished product where everything was using BGA soldered parts - yeah...

I believe the only reason everything they share with you is under NDA so you don't go and publicly tell how bad they really are. They are like Boeing to me, but I yet have to see their MAX-like mistake.




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