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Travis has an FAQ whose URL says "open source repository migration", but whose on-page title says "Migrating repositories to travis-ci.com"

Travis Staff accounts in the travis "community forum" were linking to this FAQ as recently as 9 days ago, which still at this moment contains a question:

> Q. Will Travis CI be getting rid of free users? #

> A. Travis CI will continue to offer a free tier for public or open-source repositories on travis-ci.com and will not be affected by the migration.

https://docs.travis-ci.com/user/migrate/open-source-reposito...

This would seem to be grossly misleading, if not simply wrong info? There are still a bunch of travis users on travis community forums trying to figure out what's going on and why travis-ci.org seems to have stopped working (also different from what the FAQ says), who don't seem aware of the pricing change.

The first line of the document is "On May 2nd, 2018 Travis CI announced that open source projects will be joining private projects on travis-ci.com!", which also includes this FAQ:

> Q. Will there be lower concurrency for free accounts on travis-ci.org?

> A. As part of the shift of infrastructure from .org to .com and needing to make sure all users have equal access to resources, free and open-source .org accounts will have concurrency reduced from 5 to 4 concurrent jobs. Concurrent jobs have not changed on .com, so please consider migrating your repositories as soon as possible if this is an issue.

So... that's all not quite right, it turns out. They're providing an FAQ about "free accounts" without saying there no longer is no such thing as a free account, and "open source projects" are "joining private projects on travis-ci.com" only in the sense they can choose to pay for the same plans as private projects.

It's true that nobody owes us anything for free, and the free support for open source CI for the past 9 years has been a gift...

It's also true that they are not being particularly transparent (an understatement; if they don't fix that FAQ soon I'm just going to call it lying) or gracious in how they are handling this transition, for an open source community that has come to rely on them.



This is what hurt the most. I knew the migration to .com was happening. And I expected the perks (like 5 concurrent jobs) to be slowly removed over time.

But to go from the status quo to 1000 build minutes and that's it in one day, with literally no lead time.

That's what caused the wincing. I'm sure many of the engineers who were laid off at Travis after the buyout are shaking their heads this week.


I expected perhaps they would eventually limit the number of build minutes you got per month.

I honestly did not expect they would eliminate free CI for open source altogether. With virtually no notice. Many people STILL haven't noticed the announcmeent, the FAQ is still misleading them.


> They're providing an FAQ about "free accounts" without saying there no longer is no such thing as a free account, and "open source projects" are "joining private projects on travis-ci.com" only in the sense they can choose to pay for the same plans as private projects.

https://travis-ci.com/plans

Was the "free plan" added after you commented?

> Free Plan

> Free

> - 10000 Credits

> - Unlimited unique users

> - Private & Open-Source Repos

> - Windows, Linux, MacOS


As a logged in user, that redirects to a settings page where you can choose your plan. A tooltip has some more detail for the free option:

> Free Plan is trial plan. The credits will not be replenished.

It's not clear if that's actually true - some people have had emails suggesting there are 1000 free credits (100 minutes on Linux) per month.


Mouse over the (?) icon. "Free plan is trial plan. The credits will not be replenished. Switch to Free Plan if you want to cancel your subscription."

So, yeah, there is something they call the "free plan". If gives you 10K "credits" that once they are gone they are gone (I'm not sure exactly what a "credit" corresponds to in terms of workers/minutes, but could probably find it somewhere).

Do you feel like this is what you expected it to be, that they are being transparent about the fate of open source projects that previously had free CI? You can say you do, it's your perspective!




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