I don't know about others, but I think there might be an inertia component to it.
I first used mac os seriously starting with 10.5, when it was possible to it run on a PC, and I was lucky enough to have a compatible enough PC.
The experience was unbelievable to me. Everything was so smooth and snappy. I was using mainly linux at the time, with KDE. I naturally wanted to get an actual mac, especially since I was tired of the plastic laptops of the time, failing in random ways, being noisy, shoddy linux support, etc.
My current daily driver is a late 2013 15" MBP and it is honestly the best computer I've ever had. It's almost 7 years old and it never had any kind of problem whatsoever. Connectivity is superb (integrated optical out, sd card, thunderbolt, 4K60 output, HDMI). The only thing I sometimes missed was an ethernet port (I work in operations). I actually enjoy the touch of the metal, prefer it to the plasticky PCs. Yes, the glossy screen is sometimes a pain, but it's actually usable outside whereas my work PC with the matte screen is a mess. Performance is sufficient for my needs, though, granted, I don't do heavy lifting with it.
While I love the computer itself and used to love mac os, I do have the feeling that it's gone downhill. As others have noted, there's random lagging in Safari, random system services start using the cpu at 100% for no reason, etc.
So I guess my point is that a lot of people used to love the mac ecosystem, which I think was really great, and they still want to love it despite the drop in quality, maybe hoping it's only temporary. There might also be some kind of "brand loyalty" / "emotional investment" going on. Although, as far as I'm concerned, I seem to be looking much more at thinkpads as a possible replacement if I had to get a new computer right now.
I first used mac os seriously starting with 10.5, when it was possible to it run on a PC, and I was lucky enough to have a compatible enough PC.
The experience was unbelievable to me. Everything was so smooth and snappy. I was using mainly linux at the time, with KDE. I naturally wanted to get an actual mac, especially since I was tired of the plastic laptops of the time, failing in random ways, being noisy, shoddy linux support, etc.
My current daily driver is a late 2013 15" MBP and it is honestly the best computer I've ever had. It's almost 7 years old and it never had any kind of problem whatsoever. Connectivity is superb (integrated optical out, sd card, thunderbolt, 4K60 output, HDMI). The only thing I sometimes missed was an ethernet port (I work in operations). I actually enjoy the touch of the metal, prefer it to the plasticky PCs. Yes, the glossy screen is sometimes a pain, but it's actually usable outside whereas my work PC with the matte screen is a mess. Performance is sufficient for my needs, though, granted, I don't do heavy lifting with it.
While I love the computer itself and used to love mac os, I do have the feeling that it's gone downhill. As others have noted, there's random lagging in Safari, random system services start using the cpu at 100% for no reason, etc.
So I guess my point is that a lot of people used to love the mac ecosystem, which I think was really great, and they still want to love it despite the drop in quality, maybe hoping it's only temporary. There might also be some kind of "brand loyalty" / "emotional investment" going on. Although, as far as I'm concerned, I seem to be looking much more at thinkpads as a possible replacement if I had to get a new computer right now.