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I think you are dismissing another avenue you could take (even if I doubt it would be successful): bill them or send them an invoice.

- bill for your time at a reasonable (previously established), rate. This is if you want to get your stuff back. - send an invoice for the missing luggage (itemized even). This is for the case where you don’t care about the stuff and just want to be compensated.

If I screwed over a company, they wouldn’t hesitate to bill me. I wish we as consumers would do the same instead of freely spending our time.



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