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I agree things are presented in emotive ways, but I find most business decisions are made the same way.

I believe remote work is a temporary phase, with businesses going back to the "old normal" as soon as COVID no longer presents much of a threat.

My first reason for thinking this is I've found inertia is the most powerful force in the office environment. When given the option to adopt a different way of working, the aggregate whole will resist the attempt unless there is no alternative. This conservative nature is the reason why Agile fails to take hold, why compliance rituals will remain long after they're relevant and so on.

The second is extravert culture dominates the office. Most people are extraverted (about 60% IIRC), with even higher concentrations in general and C-level management. This can be observed in the performative nature of the hiring process, the belief in open plan offices, in companies thinking of meetings as productive rather than waste to be minimised and believing in things like brainstorming sessions leading to better results despite research indicating the opposite. An extraverted manager needs to interact with someone on a personal level because they need the stimulation and social contact, and because it's more efficient for them. An introvert has no such leanings.

Third, I believe we're in a leadership crisis, where companies believe "command and control" is more important than improving employee efficiency. In order to control, you need pants in seats. When adopting that stance, you're less likely to want to delegate in the true sense: offer employees autonomy over their tasks, trusting they'll get the job done. Working from home is counter to the control scheme.

As I see it, the voices arguing for a return to the office are the representatives of the conservative, extraverted, control-oriented voices in the business community.




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