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> paperwork that should be automated

It’s very difficult to automate SARs. In part due to them requiring a compliance officer personally signing off on their validity.




At least you should have in-house automation flagging potential SAR cases. Then have compliance staff review those and escalate the valid ones.

We have a setup like that in place, and we're a gambling operation. A broker-dealer handling far larger sums of money really has no excuse.




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