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Hmmm. They email you your statements? Am I getting that right? If so, that seems like a pretty big security issue.


No, they e-mail to tell me that a statement is available for viewing on their web site or mobile application. But if I don't "open" one of those e-mails every 12 months, they kick me off of paperless statements and go back to sending them via regular mail.


What's the rationale for your bank doing this? The litigation-heavy environment of its jurisdiction? Someone once sued a bank due to a loss caused by not knowing what was in their bank account, and they demonstrated that they were not 'receiving' their statements?


No idea, sadly. Capital One just started doing it a couple of years ago, the others since the beginning.




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