On: To Get More Replies, Say Less (2017)

[carabiner]

To get more responses to your surveys, make your surveys shorter. The massive response rate will make up for the loss in granularity; most of the granularity is not actionable anyway. The tricky thing is that some huge, in-depth survey looks better to your manager, whereas the simple one looks lazily developed.

[jtth → carabiner]

If the response to a question isn't actionable, it's a bad question, not a problem with the question's granularity.