On: Portland approves 10% cap on fees that food delivery apps can charge restaurants

[i_am_proteus]

A family member of mine owns a restaurant that does mostly delivery business. He employs his own drivers; he's on GrubHub because it brings in more business and is a net positive for his bottom line. He includes flyers with every order that says, in large obvious text, "Call us directly at [this number] and save 20% compared to GrubHub."

He still gets a sizeable amount of repeat business from GrubHub.

[xref → i_am_proteus]

This is explicitly against the ToS in his grubhub contract. While he may be doing it in a way that skates under the radar for now it is not scalable.

[robrenaud → i_am_proteus]

I am pretty sure he signed a contract that says he isn't allowed to charge GrubHub users more.

[i_am_proteus → robrenaud]

He's not charging more, GrubHub pads the price and charges a delivery fee.

[catalogia → i_am_proteus]

I've experienced the opposite. I used to order pizza on a phone from a local shop a few times a month but then one day a machine answered the phone telling me to order using Grubhub. I've never bought anything from that business again.